Technical & Connectivity Trainee [Italy]
Join the movement and find new inspiration. Kia Italia s.r.l., National Sales Company of Kia Corporation, offers an internship in its Ownership Experience department. The Technical Connectivity Trainee will participate in the tech departmental activities. S/he will have access to the technical car documentation provided by the manufacturer and to new product training courses, having the opportunity to build technical know-how and to have a clear vision of after sales customer experience journey. Supporting the team, the Technical Connectivity Trainee will: Identify critical repairs and escalate to Technical Support Team with all the detailed information to manage the case with HQ or the factory. Strictly cooperate with the AS team, and take part at technical team meeting. Produce analysis about technical more frequent issues. Collect documentation useful to produce quality improvement reports. Provide support for Kia Diagnosis tester Manage Kia Connect System issues P...