VP/AVP, Delivery Transformation & Data Analyst, Digital, Customer Banking Group [Hong Kong S.A.R.]
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Key Responsibilities Develop and implement delivery transformation strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction Lead cross-functional teams to identify and implement process improvements, standardize, and automate workflows, and ensure adherence to best practices Design and develop data reporting dashboards, analytics, and reports to support business decision-making and drive data-based insights and act...