German Speaking - Customer Support Representatives for Pandora [Greece]
Ready to give a voice to people’s loves? Work with us for Pandora, the world’s most loved jewellery brand Every day people around the world share facets of who they are and what matters to them through their Pandora jewellery. Be the one who will voice to people’s loves, join our team! What you will do: Handle calls, emails and chat with a sense in German Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations. As a brand ambassador – provide promotion support, being knowledgeable about current promotions and new offers. Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines. Exchanging ideas and solutions with your colleagues! Turning every customer into a happy customer! What you will bring: Excellent command of German Good knowledge of English Great communication & soft skills, as well as p...