VP/AVP, Delivery Transformation & Data Analyst, Digital, Customer Banking Group [Hong Kong S.A.R.]


 

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.


Key Responsibilities

  • Develop and implement delivery transformation strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction
  • Lead cross-functional teams to identify and implement process improvements, standardize, and automate workflows, and ensure adherence to best practices
  • Design and develop data reporting dashboards, analytics, and reports to support business decision-making and drive data-based insights and actions
  • Work closely with stakeholders to understand their business requirements and provide insights and recommendations based on data analysis
  • Collaborate with delivery teams and data teams to ensure data accuracy, quality, and availability for reporting purposes
  • Monitor and report on delivery transformation and data reporting KPIs, trends, and issues, and propose action plans for improvement
  • Build out & implement a data driven approach to business decisions and prioritization

Requirements

  • Bachelor's degree in Business Administration, Data Science, or related field
  • Minimum of 8 years of experience in delivery transformation, process improvement, or project management roles
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate large amounts of complex data from multiple sources
  • Proven experience with data visualization tools such as, Tableau, Power BI, Qliksense or QlikView
  • Excellent communication skills, both verbal and written, with the ability to present complex information in a clear and concise manner to diverse audiences
  • Strong project management skills with the ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment
  • Experience in Agile methodologies, familiar with JIRA
  • Experience in AI/Machine Learning/Automation is a plus
  • If you are a results-oriented, data-driven professional with a passion for driving change and continuous improvement, we encourage you to apply for this exciting opportunity.

Apply Now


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


We regret only shortlisted candidates will be notified.


Primary Location: Hong Kong-One Island East

Job: Digital


Job Posting: May 17, 2023, 4:32:04 AM


 

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