Medewerker Front Office [Netherlands]

 

General information
Right next to the Olympic Stadium in Amsterdam is the 4-star Olympic Hotel situated. The hotel opened its doors in 2019 and features 309 rooms for athletes, business people and tourists. Furthermore, the hotel has a restaurant (170 seats), meeting rooms, a parking garage and a gym.

Who are you?
With an enthusiastic and guest-oriented attitude, you enjoy making the stay of our guests unforgettable. You experience the 309 rooms as a challenge and know how to surprise every guest every day. You feel at home in a dynamic and international environment and you are flexible in terms of working hours. You have excellent communication skills and you speak English. In addition, Dutch and a second foreign language are an advantage. It is a physical function, the majority of the work is standing.

You are proactive, solution-oriented, and accurate in the field of administration and payments. You maintain communication with other departments, such as housekeeping and F&B, so guests lack nothing. Where up-selling is possible, you will seize the moment and take action. Your function is that of a spider in the web. At the reception, we work in shifts (morning/evening).

Tasks and responsibilities
Carry out all imaginable reception activities, including check-in and check-out of guests; creating and handing over key cards; the rental of free rooms; responding to wishes of guests; giving information; the adequate handling of complaints; making telephone calls; various administrative tasks; making individual and/or group reservations. Of course, you are always willing to help colleagues from other departments if necessary.

What can you expect from us?
You can develop yourself in a versatile position within an international environment. We offer opportunities for growth and you receive a competitive salary. You have a versatile position with plenty of room for your own initiative.

Job requirements
Relevant work experience; commercial insight; guest-oriented; excellent communication and social skills; computer skills; mastering English (in word and writing). Flexible in terms of working days and times (including holidays).

Soort dienstverband: Fulltime

Flexibele taalvereiste:

• Nederlands niet vereist

Rooster:

• Flexibele werkuren

Secundaire arbeidsvoorwaarden:

• Flexibele werkuren
• Mogelijkheid tot promotie
• Pensioen
• Personeelskorting
• Reiskostenvergoeding

Soorten aanvullende vergoedingen:

• Fooi
• Vakantiegeld

Werklocatie: Fysiek

 

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